The Air Business website uses cookies to give you the best possible experience when using our site. You can click here to read our cookie policy. You may set your browser to reject cookies, otherwise we shall assume you're happy to continue.

About Air Business

About Air Business

Established in 1986, Air Business is a market-leader in global mail, fulfilment, distribution and subscription management.

In 2011, we acquired a well-established global subscription management bureau, formerly known as Quadrant Subscription Services, with over 45 years’ experience in its field. We serve many of the UK’s leading businesses across a diverse range of sectors such as publishing, memberships, associations and e-commerce.

Our unique end-to-end service portfolio includes subscriber acquisition and marketing strategy, worldwide postal and courier distribution, digital and mail fulfilment solutions and warehouse and freight logistics, all with exceptional and seamless customer service at its heart.

We are a wholly-owned subsidiary of An Post, the Irish Post Office, one of the world’s leading postal services renowned for its quality of service and infrastructure. This gives us the best of both worlds; having the freedom to operate independently whilst also benefiting from the backing and support of a national post office.

As Strategic Partner of the Professional Publishers’ Association (PPA) since 2010, we are committed to being more than just a supplier. We are a visible and active supporter of the industries we serve.

Fancy a tour of our Head Office? Click here!

Our Business in Numbers

4,000 3m 300m 700% £250m across a variety of sectors. with 10 million customer records on file. distributed successfully each year. under An Post ownership. each year in 22 currencies. trusted by publi c a tions happy subscribers items g ro wth p r ocessed 0 we never screen calls. c alls screened

Our Values

Our culture can be wrapped up in three words – integrity, accountability and accessibility. We’re totally honest and always try to do the right thing. If we do ever make a mistake (not often we’re glad to say), we face up, take responsibility and go all out to put it right. You’ll never find yourself chasing round to talk to us. Getting in touch is quick, easy and we’re there whenever you need us.

Values_Mobile

Our Team

With a wealth of experience spanning global distribution and subscription management, we have the knowledge and capabilities to support your business growth, wherever you are in the world.

We pride ourselves on our accessibility, so please do not hesitate to get in touch with any member of our team found below, appearing in alphabetical order of first name:

Adam Sherman

Adam Sherman

Chief Executive Officer

Adèle Nichols

Adèle Nichols

Director of fulfilment and customer services

Andrew Parks

Andrew Parks

head of compliance and infrastructure, DPO

Duncan Taylor

Duncan Taylor

Managing Director, Air Business Subscriptions

John Osborn

John Osborn

Technical Director

Kevin Lamb

Kevin Lamb

Head of Client Relations and Insights

Laitan Etti

Laitan Etti

Operations Director

Lenka Booker

Lenka Booker

Customer Experience Director

Lisa Satterthwaite

Lisa Satterthwaite

Group Head of HR

Loraine Hirst

Loraine Hirst

Head of Projects

Mark Everitt

Mark Everitt

Head of Strategic Accounts

Philip Holland

Philip Holland

Head of Key Accounts

Phil Ions

Phil Ions

Chief Operating Officer

Rob Barham

Rob Barham

Group Sales Director

Clare Wheeler

Clare Wheeler

Chief People and Sustainability Officer

Sarah Melton

Sarah Melton

Head of Data & Outsourcing

Careers

Our sophisticated technology, systems and facilities are just one part of the Air Business story. Behind them are enthusiastic, passionate, hardworking people who really know how to look after customers.

Group IT Director

At Air Business we are transforming the business ready for the future and have an exciting opportunity for a Group IT Director to join the senior management team. Reporting to the CEO, the Group IT Director will have primary responsibility for leading the strategic and operational IT planning to achieve our business goals. Read the Job Description to find out more and apply with CV and covering letter to clare.wheeler@airbusiness.com.

Warehouse Operators

From loading and unloading lorries to scanning and logging parcels, and much more, we’re recruiting temporary workers for our warehouse operations. Placements are for three to six months, with the possibility of a permanent role at the end. We offer full training, competitive pay and an allowance for evening and shift work. Applicants will be invited to group interviews at an assessment centre. Apply with your CV to recruitment@airbusiness.com.

HR Opportunities

We’re looking for two motivated, dedicated and pro-active HR professionals who are passionate about people and developing them to their full potential. If you’re an HRBP with an interest in Talent and Recruitment this could be the next role for you. We’re also looking for an HR Advisor to support the delivery of our new People strategy. Please send your CV and a covering letter to Clare Wheeler, Chief People & Sustainability Officer.

Marketing Executive

We’re looking for a Marketing Executive to help deliver our ambitious marketing plans for 2022 and beyond. The successful candidate will need experience of running campaigns and projects, events and sponsorship, copywriting, and Content Management Systems. The role is fixed-term but could go permanent. Download the job description for more information.

Partners

We actively support the industries we serve through long-term partnerships with leading organisations:

"As an ex-editor there's nothing worse than producing your magazine and then getting an email from our readers that they never got them. It is absolutely soul destroying. You think after all that work and they never get it? If mailing (the final part of the chain) is poorly handled, everything else is wasted."

Our Certifications