About Air Business
About Air Business
Established in 1986, Air Business is a market-leader in global mail, fulfilment, distribution and subscription management.
In 2011, we acquired a well-established global subscription management bureau, formerly known as Quadrant Subscription Services, with over 45 years’ experience in its field. We serve many of the UK’s leading businesses across a diverse range of sectors such as publishing, memberships, associations and e-commerce.
Our unique end-to-end service portfolio includes subscriber acquisition and marketing strategy, worldwide postal and courier distribution, digital and mail fulfilment solutions and warehouse and freight logistics, all with exceptional and seamless customer service at its heart.
We are a wholly-owned subsidiary of An Post, the Irish Post Office, one of the world’s leading postal services renowned for its quality of service and infrastructure. This gives us the best of both worlds; having the freedom to operate independently whilst also benefiting from the backing and support of a national post office.
As strategic partner of the Professional Publishers’ Association (PPA) since 2010, we are committed to being more than just a supplier. We are a visible and active supporter of the industries we serve.
Our Business in Numbers
Our Values
Our culture can be wrapped up in three words – integrity, accountability and accessibility. We’re totally honest and always try to do the right thing. If we do ever make a mistake (not often we’re glad to say), we face up, take responsibility and go all out to put it right. You’ll never find yourself chasing round to talk to us. Getting in touch is quick, easy and we’re there whenever you need us.
Our Team
With a wealth of experience spanning global distribution and subscription management, we have the knowledge and capabilities to support your business growth, wherever you are in the world.
We pride ourselves on our accessibility, so please do not hesitate to get in touch with any member of our team found below, appearing in alphabetical order of first name:
Adam Sherman
Group Managing Director
Adèle Nichols
director of fulfilment and customer services
Allan Dixon
Head of IT Delivery
Andrew Parks
head of compliance and infrastructure, DPO
Dave Appleton
director of commercial services
Duncan Taylor
group it director
John Osborn
technical director
Kevin Lamb
head of client relations and insights
Laitan Etti
head of operations
Lenka Booker
customer experience director
Lisa Satterthwaite
head of hr
Loraine Hirst
Head of Projects
Mark Everitt
Head of Strategic Accounts
Philip Holland
Head of Key Accounts
Phil Ions
group finance director
Rob Barham
group sales director
Stuart Lacey
managing director - subscriptions
Careers
Our sophisticated technology, systems and facilities are just one part of the Air Business story. Behind them are enthusiastic, passionate, hardworking people who really know how to look after customers.
Sound like you? Please send your CV to jobs@airbusiness.com explaining why. We’d love to hear from you.
Partners
We actively support the industries we serve through long-term partnerships with leading organisations:
