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Service Update

For all the latest service updates see the table below (last updated 4 October 2022).

Start Date       

    End Date       

    Country      

Event      


      Impact      



27/09/22


Ongoing


New
Zealand


Infectious
Disease


Delivery delays of up to two working days
in the Lower South Island and
in the Waikato and Hawke’s Bay regions.  


28/09/22


03/10/22


Canada


Delays/
Severe
Weather


Disruptions due to Hurricane Fiona.
Delays should be expected.  


03/10/22


Ongoing


Ascension
Islands
& St Helena


Runway
Repair


Significant delays in the delivery
of all products until Airport/runway
rebuilding work is complete.  


03/10/22


03/10/22


Cayman
Islands


Severe
Weather


All postal operations have resumed.  


03/10/22


Ongoing


Thailand


Infectious
Disease/
Severe
Weather


Disruptions due to Tropical Storm Noru
Delays should be expected.  


13/09/22


Ongoing


Honduras


Infectious
Disease


Coronavirus restrictions are no longer in place.
The post is operating as normal.  


13/09/22


Ongoing


Thailand


Infectious
Disease/
Flash floods


State of emergency in Thailand has been extended to 30/09/22.
Flooding in many areas causing delays in the
transportation and delivery of items.  


15/09/22


Ongoing


Malta


Customs
Data


In order to avoid delays, it is important that
complete and accurate electronic customs data is provided
along with customs documents (CN22/23).  


16/09/22


Ongoing


Australia


Airline
Capacity


Movement of items into Australia continues to be subject
to airfreight supply and performance difficulties.
National Public Holiday on 22/09/22,
to commemorate the life of Her Majesty, Queen Elizabeth II.
Delays should expected during this time.  


19/09/22


Ongoing


Bermuda


Bank
Holiday


National Public Holiday on 19/09/22,
to commemorate the life of
Her Majesty, Queen Elizabeth II.
Delays should be expected during this time.  


19/09/22


Ongoing


Canada


Bank
Holiday


National Public Holiday on 19/09/22,
to commemorate the life of
Her Majesty, Queen Elizabeth II.
Delays should be expected during this time.  


19/09/22


Ongoing


Cook
Island


Bank
Holiday


National Public Holiday on 30/09/22,
to commemorate the life of Her Majesty, Queen Elizabeth II.
Delays should expected during this time.  


19/09/22


Ongoing


New Zealand


Aircarrier
availability/
Bank
Holiday


Current issues due to resources with airline partners.
There are delays of up to 3 days for mail.
National Public Holiday on 26/09/22,
to commemorate the life of Her Majesty, Queen Elizabeth II.
Delays should expected during this time.  


01/09/22


Ongoing


Indonesia


Infectious
Disease


State of emergency regarding Covid-19 has been lifted.
Processing of items back to normal.  


02/09/22


Ongoing


China


Operational
Delays


Delays should be expected
for items destined for China.  


02/09/22


Ongoing


Pakistan


Flooding



Disruption to mail operations
and delays to the delivery of postal items.  


23/08/22


Ongoing


Afghanistan


No route
available


Carriers have cancelled flights,
currently no route available.  


22/08/22


22/08/22


New
Caledonia


Airline
Capacity


Transportation difficulties resolved. Normal levels of service have resumed.  


19/08/22


Ongoing


Australia


Airline
Capacity


Airfreight supply affecting delivery standards.
Royal Mail continue to seek short term improvement activities.  


17/08/22


17/08/22


New
Zealand


Infectious
Disease



Normal levels of service have resumed.



09/08/22


09/08/22


Chile


Weather


Adverse weather conditions subsided,
normal process has resumed.  


09/08/22


Ongoing


China


Infectious
Disease


Covid-19 restrictions still remain,
delays should be expected.  


09/08/22


Ongoing


Italy


Delays


Delays should be expected.  


09/08/22


Ongoing


Japan


Airline
Capacity


Minor delays may be experienced,
for items destined for Japan.  


04/08/22


08/08/22


Canada


Processing
Delays


Disruption at Toronto processing centre,
normal process has resumed.  


01/08/22


Ongoing  


Ascension
Islands
& St Helena


Runway
Repair


Air transportation is greatly reduced.
Significant delays in the delivery.
Next flights are to close on 2nd & 25th August.  


01/08/22


Ongoing  


Australia


Infectious
Disease


Delivery of items to resume as normal
Airline capacity issues still causing delays  


01/08/22


Ongoing  


Macao


Infectious
Disease


Postal services resumed, backlog being cleared.  


01/08/22


Ongoing  


Vietnam


Infectious
Disease


Operations returned to normal. Normal service expected.  


22/07/22


Ongoing  


South
Africa


Office
Relocation


Operations has returned to normal after recent relocation.  


22/07/22


Ongoing


Thailand


Infectious
Disease


The state of emergency in Thailand has been extended to at least the 30th September 2022. Delays are expected.  


18/07/22


Ongoing


Australia


Infectious
Disease/
Capacity/
Weather


Signature on delivery suspended. Airline capacity issues.
Extreme weather conditions and flooding in New South Wales have passed from the 12th.  


18/07/22


Ongoing


Chile


Weather


Due to adverse weather conditions, there may be delays delivery of items until further notice.  


18/07/22


Ongoing


Macao


Infectious
Disease


Post offices closed from 11th to 23rd of July 2022 in order to adopt strict control measures. Deliveries of all mail is suspended.  


18/07/22


Ongoing


Malta


Customs
Data


In order to avoid delays, it is important that complete and accurate
electronic customs data is provided along with customs documents (CN22/23.  


11/07/22


Ongoing


New
Zealand


Delays


Airline capacity causing delays of up to 2 days for parcel delivery in many parts of the country.  


07/07/22


07/07/22


Hong
Kong


Storm


Storm warnings were issued from 1st to 2nd of July. Mail during this time may have experienced disruption.  


07/07/22


07/07/22


India


Infectious
Disease


Service has returned to pre-covid levels and there are no longer disruptions.  


04/07/22


Ongoing


Sri
Lanka


Infectious
Disease


Covid-19 restrictions remain and working days reduced to three a week, delays expected.  


04/07/22


Ongoing


Aruba


Storm


The tropical storm warning has been lifted and postal operations have resumed as of 1 July 2022.

For International bank holidays click here:

For details of suspended services click here: