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Service Update

For all the latest service updates see the table below (last updated 04 December 2023).

Start Date       

    End Date       

     Country      

Event      


      Impact      



27/11/23


Ongoing


Niger

Postal Ops
Resume


Niger Post have advised that mail operation has resumed. As result, mail service & despatch is to resume from 2nd December 2023.  


23/11/23


Ongoing


Italy

Strike


Delays to be expected with regards to the handling of mail, following a major union strike on 24 November 2023.  


13/11/23


Ongoing


Iceland

Earthquake
& Volcanic Activity


A state of emergency has been declared following a series of earthquakes in the Reykjanes peninsula. A risk of a volcanic activity in or around Grindavik has led to evacuation which is expected to last for a minimum of two weeks, during which time no mail will be delivered. Registered items will be forwarded where possible to temporary addresses of residents. Delays are expected until the situation returns to normal.  


09/11/23


Ongoing


Israel

Security Situation


Due to the current situation in Israel all items are subject to delay.
The retention period for unclaimed items has been extended to
30 days. Currently, items addressed to Gaza or Khan Yunis and
The West Bank are unable to be accepted. Further updates will be
provided as they become available.  


08/11/23


Ongoing


Italy

Extreme Weather


Extreme weather conditions and flooding is affecting the
Tuscany region. Delays are expected in the provinces of
Florence, Pistoia and Prato.  


01/11/23


Ongoing


South
Africa

Delays


Exports continue as normal however be aware of extended processing times locally. Updates to follow when they become available.  


30/10/23


Ongoing


Thailand

Flooding


Flooding in central and north eastern parts of the country has
affected the transit of all mail types. Delays are expected.  


30/10/23


Ongoing


Israel

Security
Situation


Due to the current situation in Israel all items are subject to delay. Updates will be provided when received. Items addressed to
Gaza or Khan Yunis are unable to be accepted.  


19/10/23


30/10/2023


Italy

Industrial
Action


Disruption is expected during and immediately after 20th October 2023 due to a strike by major unions at all Italian airports. Delays to be expected.  


20/10/23


Ongoing


Israel

Security
Situation


Due to the current situation in Israel there are delays and flight cancellations. This is a fluid situation and may change at short notice. All items are subject to delays.  


20/10/23


25/10/2023


Indonesia

New
Regulations


New import regulations by customs delay delivery of all inbound international items until 24th October 2023.  


13/10/23


Ongoing


Thailand


Severe
Weather


Rain in central and north eastern Thailand has led to floods in a
number of provinces. As a result road blockages are affecting transit
of all mail and delays are expected until the situation improves.  


11/10/23


Ongoing


Israel


Security
Situation


Due to the current situation in Israel there are delays and flight cancellations. this is a fluid situation and may change at short notice.
All items are subject to delays.  


09/10/23


13/10/2023


Hong
Kong


Typhoon


Hong Kong Post have invoked a short period of force majeure
due to a cyclone (Koinu) warning signal from the 8th October.
Delays to be expected.  


05/10/23


Ongoing


Cyprus


IT
Upgrade


Cyprus Post have advised to expect short delays following an
upgrade of the government’s IT system.  


02/10/23


Ongoing


Bermuda


Cyber
Attack


Bermuda Post have advised that the Government’s IT systems
suffered a ransomware attack. Due to this the Post Office
are unable to scan or despatch mail and mail is being processed manually. Delays to be expected.  


29/09/23


Ongoing


Greece


Severe
Weather


Hellenic Post Office of Greece have have advised that the GR territory has been hit by severe weather. Delays are to be expected during this period.  


20/09/23


Ongoing


Spain


Customs
Delays


Due to the implementation of a customs related IT system,
delays may be experienced on items subject to customs
review during this time.  


12/09/23


Ongoing


Greece


Severe
Weather


Due to heavy rainstorms, flooding and landslides affecting many areas of the country delays are to be expected during this period.  


12/09/23


Ongoing


Hong
Kong


Severe
Weather


A force majeure has been declared due to severe weather until the 15th September. Delays are to be expected during this period.  


01/09/23


Ongoing


Niger


Post
Suspended


Due to a force majeure, services are suspended until further notice and any items already in the pipeline will be returned to sender.  


01/09/23


Ongoing


Hong
Kong


Severe
Weather


Force majeure has been declared until the 7th September. The processing, and transit of all mail types will be affected
during this period.  


31/08/23


Ongoing


Norway


Severe
Weather


Severe weather has caused road closures affecting delivery of parcels and mail within Southern Norway. Delays to be expected.  


31/08/23


Ongoing


Falkland
Islands


Infrequent
Dispatch


Tracked Heavier services to The Falklands may be delayed.  


23/08/23


Ongoing


Canada


Wildfire


Wildfires across the North West and British Columbia forcing
a number of relocations. A state of emergency has been
declared with delays expected until further notice.  


15/08/23


Ongoing


France


IT
Issues


Due to IT issues, Tracked Heavier services to France may be slightly delayed, tracking events may also be affected.  


07/08/23


Ongoing


Slovenia


Severe
Weather


A state of emergency has been declared in North &
North East Slovenia due to heavy rain fall and flooding.
Delays expected until further notice.  


For International bank holidays click below:

For details of suspended services click below:

For details of Festive Last Posting dates click below: