08/02/25
|
Ongoing
|
Ecuador
| Political
Unrest
|
Ecuador’s borders were closed between February 8 and 10, due to increasing armed conflicts in the country with the first round of presidential elections on February 9. Delays to cross border cargo movement are to be expected.
|
06/02/25
|
Ongoing
|
Peru
| Strike
|
Due to strikes by transportation workers in Lima and Callao, disruptions to logistics and transportation are likely.
|
04/02/25
|
Ongoing
|
Greece
| Strike
|
Mail and parcels destined for Greece may be delayed due to capacity issues at our postal partner Hellenic Post.
|
03/02/25
|
Ongoing
|
Iceland
| Storm
|
Mail and parcels with destination Iceland may be delayed, due the closing of the airport of Iceland on Friday 31 January and Saturday 1 February due to severe weather condition. The airport is open again and no further delays are expected.
|
31/01/25
|
Ongoing
|
Italy
| Strike
|
Poste Italiane have informed us that a 24-hour strike has been called by some major unions on the 5th of February 2025. The strike will involve handling companies and consequently there is a risk of delays and disruption to airport services which may result in delays during and immediately after the strike.
|
30/01/25
|
Ongoing
|
Spain
| Scheduled IT
Downtime
|
Following scheduled IT downtime, concerning electronic messaging on 1 – 2 February, delays in transmissions of EMSEVT messages may be observed.
|
29/01/25
|
Ongoing
|
Australia
| Flooding
|
Heavy rain causes flooding in parts of Cairns: Media sources report on January 29 that heavy rainfall has caused flooding in Cairns, Queensland, Australia. Sources indicate that authorities have evacuated portions of Gordonvale. Flooding has also resulted in multiple roadway closures across Cairns. Further rainfall is expected in the area through January 30.
|
29/01/25
|
Ongoing
|
Indonesia
| Flooding
|
Heavy rain has caused flooding in parts of Tangerang, Banten. Evacuations were reported in Belandung, Benda district, Gebang Raya and Periuk district, Peter, Cipondoh district and Uwung Jaya Village, Jatiuwung district. Business and logistics disruptions are anticipated.
|
28/01/25
|
Ongoing
|
France
| Storm
|
Mail and parcels to region Brittany in France may be delayed due to the impact of storm Herminia. The departments of Ille-et-Vilaine (35), Morbihan (56), Loire-Atlantique (44) are particularly affected by storm Herminia.
|
24/01/25
|
Ongoing
|
Canada
| Industrial
Action
|
Royal Mail services to Canada resumed as of Monday 30th December. Canadian operations resumed Tuesday 17th December bringing an end to the strike action that commenced 15th November. Canada Post have been working to clear a significant backlog of items stored during the strike action. Whilst significant progress is being made customers should still expect delays for items posted prior to strike action through January 2025.
|
15/01/25
|
Ongoing
|
United
Kingdom
| Port
Closure
|
Holyhead Port is scheduled to reopen at reduced capacity starting on the morning of 17 January, following several weeks of closure due to Storm Darragh. Please note that due to the extended closure delays are to be expected however we are taking measures to minimise further delays and any significant updates will be provided when available. Should you require any further assistance or information, please get in touch with your Client Relationship Executive who will be happy to assist you +44 (0) 1727 890 620.
|
15/01/25
|
Ongoing
|
Italy
| Cyber
Incident
|
Poste Italiane have informed us that they are making good progress with their recovery efforts and backlog as result of the Cyber incident at their Malpensa AMU. However, there is still some backlogged mail to be processed where delays may still be observed until the situation is stabilized. We are in regular contact with Italy and will provide further updates as they become available.
|
14/01/25
|
Ongoing
|
Wild Fire
/ Severe Weather
| Industrial
Action
|
USPS have informed us they have declared a state of force majeure due to the impact of the Los Angeles fires that has caused widespread and catastrophic damage in Southern California. There are major routing and delivery issues, including destruction of postal facilities and private properties affecting various postcodes with recovery expected to be lengthy. USPS has also declared a force majeure in the Anchorage, Alaska area due to severe weather in post code areas 99556 to 99780 where delays are likely be experienced.
|
06/01/25
|
Ongoing
|
Ukraine
| Service
Availability
|
We continue to make regular mail despatch to Ukraine via our Postal Partners. In the absence of air transport, they have rebuilt their international logistics network using road line haul and trains to convey postal items to, and from airports outside of Ukraine. In areas without active hostilities, all Ukrposhta post offices will remain open. Sorting facilities are equipped with electricity generators to ensure uninterrupted work and maintain normal customs and sorting procedures. However, operationally delays are still likely to be experienced until further notice. Crimea & Sevastopol Regions – Long-Term Suspension No mail service to Donets 83-87, Luhansk 91-94 Crimea 95-98 and Sevestapol 99 since 2014.
|
06/01/25
|
Ongoing
|
Falkland
Islands
| Infrequent
Despatch
|
Please note that customers currently using our Tracked Heavier services to The Falklands may experience delays. Dispatch is infrequent and longer transit times should be expected. This will also effect the tracking events which you may typically expect to see as part of this service. We apologise for any inconvenience this may cause.
|
06/01/25
|
Ongoing
|
Mayotte
| Cyclone
Chido
|
La Poste of France have informed us that the infrastructure in Mayotte (postcode 976xx) has been severely impacted by the passage of Cyclone Chido. As the airport is not currently operational, the shipment and delivery of all mail items are suspended until repairs can be undertaken. The shipment of letter and parcel post to the Comoros via Mayotte is also suspended.
|
06/01/25
|
Ongoing
|
Haiti
| Service
Suspension
|
Due to the situation in the region currently and a number of flight cancellations we are not currently able to accept traffic for this destination. Any items already posted and in the pipeline will be returned to sender.
|
06/01/25
|
Ongoing
|
Iceland
| Earthquake &
Volcanic Activity
|
Icelandic Post have advised that a new volcanic eruption started just north of Grindavik in the Reykjanes peninsula on Sunday 14th January 2024. It is likely that more eruptions will occur around the town in the coming weeks, hence It is unlikely that habitants will be allowed to return to live in Grindavik in the coming weeks or months. Iceland Post has not delivered mail in the Grindavik area since the original evacuation 13th of November 2023 and due to the area being uninhabitable it seems unlikely it will be possible to deliver mail in Grindavik in the near future. We will provide any further updates on this as they become available.
|
06/01/25
|
Ongoing
|
Israel
| Security
Situation
|
As a result of the current situation in Israel we are experiencing delays with many flight cancellations. This is a fluid situation and may change at short notice. Throughout the country, the retention period for unclaimed items has been extended to 30 days. All items are subject to delay and we will continue to provide updates as we receive them. Please note at this time, we are unable to accept items addressed to Gaza or Khan Yunis and The West Bank.
|
06/01/25
|
Ongoing
|
Kiribati
| Infrequent
Service
|
Please note this service is infrequent and therefore customers should expect items to take between 2-3 months to reach their final destination.
|
06/01/25
|
Ongoing
|
Lebanon
| Delays
|
Lebanon Post have informed us that it has entered a state of war since the 19th September 2024 with many flight cancellations and road closures. This is a fluid situation and whilst we continue to export to the country, this could change at short notice. The scope of impact cannot be fully determined at present and delays will likely be observed throughout this period.
|
06/01/25
|
Ongoing
|
Moldova
| Airspace
Availability
|
Due to the situation in neighbouring Ukraine, we have been advised that Moldovan airspace is closed. We have an alternative route in place, however as this is a non-direct route please be advised that there may be short delays to the delivery of your item.
|
06/01/25
|
Ongoing
|
New
Caledonia
| Civil
Unrest
|
New Caledonia Post has now resumed postal activities and is able to despatch and receive international postal items. The case of force majeure has now been closed from 16 July 2024. However, deliveries are still being impacted due to difficulties in unsecured areas of the territory, delays may be experienced.
|
06/01/25
|
Ongoing
|
Russia
| Service
Availability
|
We are still despatching postal items to Russia. We are continually monitoring the situation and will provide an update if there are any changes to our service moving forward.
|
06/01/25
|
Ongoing
|
South
Africa
| Service
Availability
|
Please note that customers currently using our services to South Africa may experience delays. We are continuing to export as normal however are aware of extended processing times locally at present. We will provide further updates as they become available.
|
06/01/25
|
Ongoing
|
Spain
| Torrential
Rain
|
The Spanish Postal service have informed us that the most affected areas currently remain in the province of Valencia (46XXX) where there has been significant damage and transport locally continues to be difficult. Work is being done to restore a full mail operation but in some areas this remains difficult and delays are to be expected.
|
06/01/25
|
Ongoing
|
Sudan
| Service
Suspension
|
Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.
|
06/01/25
|
Ongoing
|
Ukraine
| Service
Availability
|
We continue to make regular mail despatch to Ukraine via our Postal Partners. In the absence of air transport, they have rebuilt their international logistics network using road line haul and trains to convey postal items to, and from airports outside of Ukraine. In areas without active hostilities, all Ukrposhta post offices will remain open. Sorting facilities are equipped with electricity generators to ensure uninterrupted work and maintain normal customs and sorting procedures. However, operationally delays are still likely to be experienced until further notice.
|
06/01/25
|
Ongoing
|
USA
| Earthquake
|
USPS have informed us that the majority of postal operations have now returned to normal after Hurricane Helene & Milton. However, postal operations continue to be disrupted in the following postcode areas: 27006–28909 (North Carolina) 27006–28909 (North Carolina) 38501–38589 (Tennessee) 30401–30999 and 31501–31699 (Georgia) 33501–34997 (Florida) A force majeure continues to apply to these areas until further notice and delays are expected. National Day of Observance has been declared to honour the death of former President, Jimmy Carter. Postal Service activities will be suspended on Thursday 9th January 2025, except a limited package delivery.
|
06/01/25
|
Ongoing
|
Vanautu
| Earthquake
|
Vanuatu Post have informed us that a 7.3-magnitude earthquake hit the country on 17 December 2024, disrupting Internet connectivity and flights. The event has caused significant structural concerns at the Vanuatu Post Limited building and airports are temporarily closed for repairs with road access to international seaports blocked by landslides. As Internet connectivity and electricity are currently down, delays to processing and delivery are to be expected.
|
02/12/24
|
Ongoing
|
Malaysia
| Flooding
|
Malaysian Post have advise that heavy rains and flooding have severely affected the postal network with a number of post offices closed. A number of roads are inaccessible to traffic, delaying the delivery of all mail types.
|
02/12/24
|
Ongoing
|
Spain
| Torrential
Rain
|
The Spanish Postal service have informed us that the most affected areas currently remain in the province of Valencia. Work is being done to restore full mail operations but at present delays are to be expected.
|
29/11/24
|
Ongoing
|
Thailand
| Flooding
|
Due to the fluid situation in the region and a number of flight cancellations, we are not currently able to accept traffic for this destination. Any items already posted and in the pipeline will be returned to sender.
|
15/11/24
|
Ongoing
|
Iran
| Service
Suspensions
|
Due to the fluid situation in the region and a number of flight cancellations, we are not currently able to accept traffic for this destination. Any items already posted and in the pipeline will be returned to sender.
|
15/11/24
|
Ongoing
|
Canada
| Strike
|
Canada Post advises that the Canadian Union of Postal Workers (CUPW) began industrial action on Friday 15 November. The duration is currently unknown at this stage but they are working towards a speedy resolution. Royal Mail is continuing to send mail to Canada but delays are likely. International items will be held and will be delivered as quickly as possible once operations resume.
|
14/11/24
|
Ongoing
|
Italy
| Flooding
|
Poste Italiane have informed us that adverse weather conditions in the Sicilia region on 12-13 November has resulted in severe disruptions. As a result, the delivery of all mail types is currently affected, particularly in the areas of Catania, Enna, Messina, Ragusa and Siracusa where delays are to be expected.
|
07/11/24
|
Ongoing
|
Cayman
Islands
| Tropical
Storm
|
Cayman Post have informed us that postal operations have now resumed in the following areas – KY1-1000 to KY1-1010. There is still no access to postal facilities for postcode areas KY1-2000 to KY2-2401 and KY3-2500 to KY3-2501. As result, mail operations remain suspended in these areas until further notice.
|
07/11/24
|
Ongoing
|
Norway
| Torrential
Rain
|
Norwegian Post has advised that a rockslide has caused a train derailment on Thursday 24 October in Northern Norway.
The train line and the nearby highway are closed as a result and this is causing delays in the transportation and delivery of all mail within the immediate areas until further notice.
|
22/10/24
|
Ongoing
|
Spain
| Torrential
Rain
|
The Spanish Postal service advise that due to torrential rain in Eastern and Southern parts of the country on Tuesday 29 October, several roads, railway lines and bridges have been cut off. The most affected province is Albacete where deliveries have been suspended in most of the postcodes. Some areas of Cadiz Castellon, Teruel and Almeria have also been affected where delays can be expected currently.
|
25/10/24
|
Ongoing
|
Iraq
| Delivery
Resumes
|
Iraqi Post has advised that air traffic has resumed and they have received a large volume of inbound mail. Its workforce is actively processing this mail in accordance with its operational plan and quality measures.
Delays may still be observed while clearing any backlog.
|
18/10/24
|
Ongoing
|
Italy
| Flooding
& Strikes
|
Adverse weather affects the Emilia Romagna and Marche regions. In the Provinces of Ravenna, Forlì, Rimini, Bologna and Ancona this has resulted in suspensions and delays in the collection and delivery of all mail. Additionally, a 24-hour national strike has been called by several unions on the 18 October 2024. As result, it may cause delays in the collection and delivery of all mail types during and immediately after the strike.
|
15/10/24
|
Ongoing
|
Lebanon
| Delays
|
Lebanon Post advises that it has entered a state of war since the 19th September 2024 with many flight cancellations and road closures. This is a fluid situation and could change at short notice. Delays to be expected.
|
11/10/24
|
Ongoing
|
USA
| Hurricane
Milton
|
USPS advises that it has declared a state of force majeure due to the impacts of Hurricane Milton. The declaration is in full effect until further notice for all mail types and postcode areas. Delays to be expected.
|
11/10/24
|
Ongoing
|
Thailand
| Flooding
|
Thai Post advises that normal postal operations in the Sukhothai province have resumed. However, the heavy rains that led to floods and landslides in several other areas of northern and central Thailand are still causing delays in the transportation and delivery of mail in postcode area 57130.
|
09/10/24
|
Ongoing
|
New
Caledonia
| Civil
Unrest
|
Postal activities, dispatch and receipt of international postal items have resumed. Some deliveries are impacted due to road traffic being disrupted at regular intervals. Delays may be experienced.
|
