Service Alerts

Posten Norge is currently operating during a period of organisational restructuring and resource adjustment. Deliveries are continuing as planned; however, customers may experience minor delays in some areas. We are working closely with our delivery partner and will continue to monitor the situation.

Mail and parcels destined for Mali are currently unable to be delivered due to transport issues.

New Zealand Post advises that delivery services in parts of the Greater Wellington and Wairarapa regions were disrupted due to recent severe weather and flooding. While services have largely resumed and ferry operations between the North and South Islands are fully restored, some rural areas remain difficult to access and minor delivery delays may persist as recovery continues.

Democratic Republic of the Congo Post has advised that the suspension of transport routes in areas under rebel occupation remains in effect. As a result, secure postal delivery cannot currently be assured in the eastern provinces, specifically North Kivu, South Kivu and Ituri. Postal services to all other regions of the Democratic Republic of the Congo continue to operate normally.

Jamaica Post advises that parts of its postal network have not yet been fully restored following recent hurricane impact and are operating from temporary locations. While acceptance and processing of domestic and international mail have resumed, customers should continue to expect delivery delays and intermittent tracking or electronic update issues until further notice.

DDU (Delivered Duty Unpaid) items for the United Kingdom, may be delayed due to transport issues.

Delays of 3–5 days caused by restricted air freight capacity.

Delivery delays due to limited transport capacity and customs clearance backlogs.

Introduced in January 2026, the €2 customs fee has been suspended until June 2026 due to operational and economic impacts. Authorities cited difficulties in collecting the fee and a shift of air freight traffic to other EU countries. The suspension also supports preparations for upcoming EU‑wide changes, including the removal of the de minimis threshold from 1 July 2026.

USA has issued a service alert advising that flooding in the Great Lakes region, specifically in Wisconsin, Illinois and Michigan, may impact the processing, transportation and delivery of mail and packages.

Poste Italiane have informed us that a landslide has occurred in the Petacciato area in the province of Campobasso, resulting in road closures. As a result, there is significant disruption to mail collection and delivery in the Puglia, Marche and Molise regions, and delays may be observed during recovery.

Spanish Post have informed us that an indefinite strike by ground‑handling unions will begin on 30 March. The action will affect Madrid and Barcelona airports, among others, for several hours each day. As a result, processing delays may be observed.

Correos, the Spanish postal operator, have informed us that the implementation of a new messaging system is currently causing delays in the customs processing of items destined for the Canary Islands (postal codes 35XXX and 38XXX), as well as Ceuta and Melilla. The system change is also affecting, to a lesser extent, certain items arriving from outside the European Union and addressed to other postal codes across Spain.

Belgian Post have informed us that unannounced local industrial actions have been taking place in the Brussels area and parts of southern Belgium since 30 March, in response to organisational changes at bpost. Consultations is ongoing, with no confirmed end date for the disruption. As a result, mail handling and delivery in the affected regions are likely to experience delays.

Delays due to new messaging system
Correos, the Spanish postal operator, have informed us that the implementation of a new messaging system is currently causing delays in the customs processing of items destined for the Canary Islands (postal codes 35XXX and 38XXX), as well as Ceuta and Melilla. The system change is also affecting, to a lesser extent, certain items arriving from outside the European Union and addressed to other postal codes across Spain.

Ground handler strike 
Spanish Post have informed us that an indefinite strike by ground‑handling unions will begin on 30 March. The action will affect Madrid and Barcelona airports, among others, for several hours each day. As a result, processing delays may be observed. 

Belgian Post have informed us that unannounced local industrial actions have been taking place in the Brussels area and parts of southern Belgium since 30 March, in response to organisational changes at bpost. Consultations between bpost and its social partners are scheduled for 1 April 2026, with no confirmed end date for the disruption. As a result, mail handling and delivery in the affected regions are likely to experience delays.

Adverse Weather Poste Italiane have informed us that adverse weather conditions currently affecting Sicily are impacting mail operations, and deliveries in the region may experience delays.  Airport Closure Post Italiane have informed us that the Cagliari – Elmas Airport will be closed during the night on 30th March only. As result, all mail/parcels for Sardinia region may be subject to delays around the closure period.

Chilean Post have informed us that new customs regulations require taxes on goods imported into Chile to be paid at origin. Many items are arriving without the required VAT or sufficient electronic advance data, leading to a build‑up of consignments awaiting customs evaluation. As a result, delays may be observed.

Mail and parcels destined for Australia may be delayed due to limited transport capacity.

Deliveries to Calabria, Sicily and Sardinia are currently delayed due to severe weather conditions. At this time, we have not been provided with an estimated timeframe for service restoration.

The designated operator of Italy, Poste Italiane, has informed us that a 24‑hour strike at Milan Malpensa on the 18 March 2026 affecting flights, potentially resulting in flight cancellations, operational delays, and broader disruption across airport services. Residual impacts may persist for several days following the strike.

Correos’ new messaging system is causing delays in customs processing for items sent to the Canary Islands, Ceuta, and Melilla, and is also creating smaller delays for some non‑EU items addressed to other parts of Spain.

French Polynesia’s OPT-PF have informed us that a general strike began in French Polynesia on 9 March 2026, which is currently slowing down mail delivery services. This will result in delays for both inbound and outbound International mail operations and services.

Read the latest update on service delays and suspensions here.

Mail and parcels destined for Cyprus may be delayed due to limited transport capacity.

We have been informed that mail and parcels destined for Peru and processed by our postal partner SERPOST may experience delays. This is due to an operational backlog within SERPOST’s network, which is currently affecting the timely processing and delivery of incoming international shipments.

Impact on Services
All mail and parcel items handed over to SERPOST may be subject to longer processing times. Delivery times within Peru may be extended while the backlog is cleared. Service levels may vary by region, depending on local capacity and processing constraints.

BPost has advised that nationwide demonstrations will take place across Belgium as the country’s national trade unions protest measures introduced by the federal government. These actions are expected to significantly disrupt mail and logistics operations. Key impacts include:

National Railway Network
Services will be heavily disrupted from Sunday, 8 March at 22:00 for a duration of 72 hours.

Public Transport Services
All public transport (excluding rail) will be suspended from Wednesday, 11 March at 22:00 until the end of Thursday, 12 March.

Major Disruptions on Thursday, 12 March
International airport operations will be halted. Schools and hospitals will be affected by strike action. Large-scale national demonstrations are planned throughout the country.

These industrial actions are expected to impact postal operations nationwide. Delays are likely during the strike period and may continue for a short time afterward as services resume.

DDP (Delivery Duty Paid) parcels with origin in the United Kingdom and destinations in the European Union may be delayed due to an IT issue in the customs system.

Mail and parcels for the following destinations cannot be delivered due to the current situation in the Middle East: Israel, Saudi Arabia, Qatar, Lebanon, United Arab Emirates (UAE), Bahrain, Afghanistan, Iran and Kuwait. 

The situation in the Middle East is continually evolving and we will issue further updates should the situation change. 

Brazilian Post has informed us that the cities of Juiz de Fora, Ubá, and Matias Barbosa in the state of Minas Gerais experienced severe storms on 24 February 2026. Heavy rainfall caused landslides and flooding across large areas, destroying homes and resulting in fatalities. A state of public emergency has been declared in all three municipalities due to the ongoing heavy rains. As a result, postal services have been suspended indefinitely in Juiz de Fora, Ubá, and Matias Barbosa until weather conditions improve and floodwaters recede. The postcode areas affected are:- Juiz de Fora 36000000-36107999; Ubá 36500000-36509999; Matias Barbosa 36120000-36122999.