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To help you navigate through ever changing list of suspended countries and worldwide service status, we have created a handy guide for all Covid19 updates:

For all pre-Covid19 updates please see table below:

services affected

Start date
End date
Country
Event
Impact
Start date

End date

Ongoing

Country

Event

Impact

For all Covid19 updates please see the PDF Co-Guide Service Update above.

Start date

06/02/2018

End date

Ongoing

Country

Ascension Islands & St Helena

Event

Runway repair work

Impact

Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier. Update (4/10/19): Last week's flight departed as planned. The next flight is scheduled to close on 14 October 2019. The situation is likely to be ongoing until Airport/runway rebuilding work is complete. Update: 9 April 2020 The flight on 27 March despatched on schedule, the next flight due 17 April has been cancelled. We'll update when a date is known for the next available flight. Update: 29 April 2020 The next flight is scheduled to close on Thursday 7 May 2020.

Start date

01/11/2017

End date

Ongoing

Country

Sweden

Event

Technical Issues

Impact

Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since 2017, due to technical issues following a system update. Update (23/9/19): Delivery scanning of 'Tracked' has improved in recent months, however it still isn't where it's expected to be and we'd recommend customers use Tracked & Signed services to Sweden for more reliable tracking information.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

09/10/2017

End date

Ongoing

Country

Canada

Event

Postal Delays

Impact

Canada Post are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country