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services affected

Start date
End date
Country
Event
Impact
Start date

22/03/2019

End date

Ongoing

Country

Zimbabwe

Event

Extreme Weather Conditions

Impact

Parts of Zimbabwe have been affected by Cyclone Idai, which hit the country on Friday, 15 March 2019. The cyclone caused serious damage to bridges and the road network in parts of Manicaland. The collection and delivery of letter post, parcels and EMS items has been affected in Chimanimani, Chipinge, Biriiri, Birchenough, Nyanga, Nyazura, and Rusitu areas.

Start date

15/03/2019

End date

Ongoing

Country

Sweden

Event

Technical

Impact

Technical issues are causing irregularities in EDI transmissions for inbound mail items. PostNord Group is working to resolve the issues.

Start date

15/03/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

USPS has been experiencing IT problems affecting the generation of EDI messages. Based on initial investigations, it appears that some messages are not being processed properly and that pre-advice of dispatch (PREDES), pre-advice of consignment (PRECON) and carrier/documents international transport advice (CARDIT) are currently affected. USPS is currently working to resolve the problem.

Start date

13/03/2019

End date

Ongoing

Country

Israel

Event

Technical

Impact

Israel Postal Company new software for its Courier Division went live on Friday, 15 March 2019. As a result, there may have been some temporary disruptions to the sending of EDI messages for EMS items.

Start date

08/03/2019

End date

09/03/2019

Country

Spain

Event

Industrial Action

Impact

Trade Unions in Spain took part in a general strike on Friday 8 March 2019. Correos, the Spanish postal operator advised that disruptions lasting several days could result as backlogs resulting from the strike are cleared.

Start date

04/03/2019

End date

Ongoing

Country

European Services

Event

Technica; / Industrial Action

Impact

Extra security checks along with a Customs strike at Calais and Dunkirk since Monday 4 March has significantly extended waiting times at the Tunnel and Port to UK by up to 6 hours. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden.

Start date

27/02/2019

End date

04/03/2019

Country

Tonga

Event

Extreme Weather Conditions

Impact

Tropical Cyclone Pola hit Tonga, causing strong winds and heavy rain, affecting all mail between the stated dates. As of 4th March, Tonga Post Ltd announced that all postal operations were back to normal.

Start date

23/02/2019

End date

11/03/2019

Country

Finland

Event

Industrial Action

Impact

A group representing air traffic controllers imposed a one-week lockout at eight Finnish airports on 23rd February. Further lockouts are also planned for 4th March and 11th March. Flight disruptions are likely to occur.

Start date

21/02/2019

End date

Ongoing

Country

USA

Event

Extreme Weather Conditions

Impact

Winter Storm Quiana has been causing notable transportation network disruptions across several southwestern states since 21st February. Winter storm warnings have been in effect for areas in Nevada, Utah, Colorado, Arizona, and New Mexico.

Start date

20/02/2019

End date

Ongoing

Country

India

Event

Industrial Action

Impact

10,000 workers of the Airports Authority of India have began a strike against the privatization of airports on 20th February.

Start date

19/02/2019

End date

Ongoing

Country

Slovenia

Event

Industrial Action

Impact

Employees of Post of Slovenia embarked on a strike on 19th February to demand better working conditions. This has significantly affected national and international postal deliveries.

Start date

17/02/2019

End date

19/02/2019

Country

USA

Event

Technical

Impact

Issues surrounding missing USPS EDI messages have been resolved and the situation is back to normal. The backlog of events has been processed and should all be current going forward.

Start date

13/02/2019

End date

14/02/2019

Country

Belgium

Event

Industrial Action

Impact

A national general strike was announced in Belgium for 13th February 2019. Road traffic in the country was heavily disrupted, which will affect postal services. Air traffic controllers and ground handlers at Brussels airport also took part in the strike, which had an impact on inbound and outbound postal operations.

Start date

12/02/2019

End date

12/02/2019

Country

France

Event

Technical

Impact

On 12th February, La Poste indicated that it was experiencing data display issues due to the implementation of a new IT system. No further disruption has been reported.

Start date

08/02/2019

End date

10/02/2019

Country

Australia

Event

Extreme Weather Conditions

Impact

Rain and floods in NSW, Australia resulted in power outage in Sydney OE on 8th February and impacted the collection and processing of all mail products for the postcodes: 2000 - 2999. Operations were back to normal on Sunday 10th February.

Start date

09/02/2019

End date

Ongoing

Country

Japan

Event

Extreme Weather Conditions

Impact

At least 130 flights at Haneda and Narita airports in Tokyo were cancelled or delayed due to snowfall. No timeline as to when the operations will resume has been provided.

Start date

07/02/2019

End date

28/02/2019

Country

Chile

Event

Extreme Weather Conditions

Impact

Rain and flooding, in Arica and Parinacota, Chile, is affecting the collection and delivery of all mail products. Delays can be expected for all mail products into and out of these areas of Chile.

Start date

06/02/2019

End date

Ongoing

Country

Canada

Event

Extreme Weather Conditions

Impact

Severe snow and cold temperatures continue to affect Ontario and Quebec regions with flight delays and cancellations in and out of Toronto and Montreal. Icy Road conditions are affecting road services to various regions out of Toronto. Mail deliveries were suspended on Wednesday 6th February in the Greater Toronto Area and Southern Ontario due to the severe weather conditions. Mail services into the above regions will continue to experience delays until conditions improve.

Start date

05/02/2019

End date

Ongoing

Country

Australia, Japan and China

Event

Public Holiday

Impact

Possible delays to mail for the Far East due to the Chinese New Year are expected. It is not uncommon at this time for some flights to be cancelled and others rerouted to accommodate extra passenger traffic. Extended delivery periods should be expected for Australia, Japan and China.

Start date

05/02/2019

End date

Ongoing

Country

Japan

Event

Extreme Weather Conditions

Impact

Heavy snowfall has caused disruption across Hokkaido Island, Japan. Several roads were closed due to blizzards and low visibility.

Start date

01/02/2019

End date

27/02/2019

Country

Australia

Event

Extreme Weather Conditions

Impact

Rain and floods in North Queensland, Australia, are impacting the collection and delivery of all mail products for the postcodes: 4804 - 4899. 

Start date

31/01/2019

End date

Ongoing

Country

USA

Event

Extreme Weather Conditions

Impact

Operations have returned to normal following suspension of deliveries owing to extremely cold temperatures.

Start date

30/01/2019

End date

Ongoing

Country

France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway, and Sweden

Event

Extreme Weather Conditions

Impact

Fresh snow, due to Storm Gabriel, affecting Northern Europe has caused increased demand for channel crossing traffic via the Euro Tunnel. This has affected transit times, which could be significantly extended.

Start date

29/01/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

Due to the government shutdown in the US goods are experiencing delays clearing customs. Delays of 1 - 2 business days are expected. This will also impact all mail items into the US causing usual transit aims to be extended.

Start date

22/01/2019

End date

Ongoing

Country

Spain

Event

Extreme Weather Conditions

Impact

Road traffic in Northern Spain has been affected by flooding due to snow melting and heavy rainfall. Amber warnings were issued earlier this week for areas west of Navarre, including Bilbao, Leon, Oviedo, Gijon and Santander.

Start date

17/01/2019

End date

Ongoing

Country

Finland

Event

Extreme Weather Conditions

Impact

Adverse weather affects airport operations: heavy snowfall has affected operations at Helsinki Airport (HEL) in Finland. Multiple flights for January 17th were cancelled or delayed. No timeline as to when the operations will resume has been provided.

Start date

11/01/2019

End date

Ongoing

Country

Austria

Event

Extreme Weather Conditions

Impact

Due to heavy snowfall, local road closures and avalanche warnings are affecting the collection and delivery of all mail services in the Alps. The worst affected areas are: Lower Austria: 3100-3399, 3800-3999 Upper Austria: 4400-4599, 4800-4899 Salzburg: 5000- 5799 Tyrol + Vorarlberg: 6000 – 6999, 9900-9999 Styria: 8600-8999

Start date

02/01/2019

End date

Ongoing

Country

Antigua and Barbuda (Including Dominica and Monserrat)

Event

Industrial Action

Impact

Antigua and Barbuda Post Office staff have been on strike since January 2nd 2019. They've requested all postal operators to suspend shipping letters and parcels to Antigua, including items for Dominica and Montserrat until further notice. As a result, all mail except 'Global Express' items to Antigua and Barbuda, Dominica and Montserrat will experience delays.

Start date

22/10/2018

End date

08/03/2019

Country

Canada

Event

Industrial Action

Impact

The backlog, caused by the recent rotating strikes in October and November 2018, has been cleared. Normal mail delivery services have resumed in Canada. International postings from both Royal Mail and Parcelforce Worldwide continue to be forwarded to Canada. However, Canada Post continues to experience some delays to delivery services due to the high volumes of incoming mail. Delivery aims for Royal Mail services to Canada are normally 5-7 working days. However, International Standard and International Tracked & Signed continue to be severely delayed, some items taking 3-4 weeks to be delivered.

Start date

12/09/2018

End date

Ongoing

Country

South Africa

Event

Industrial Action

Impact

Indefinite postal strike commenced in Johannesburg Airport impacting on the operation and handling of mail upon arrival. As previously advised, this will affect all International Standard and International Signed postings which are currently being processed within 6+ weeks and 8+ weeks respectively. These aims will more likely worsen as volumes of mail and backlogs grow as a result of the strike.

Start date

02/11/2017

End date

Ongoing

Country

Iraq

Event

Political

Impact

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

06/06/2017

End date

Ongoing

Country

United Arab Emirates, Bahrain

Event

Impact

It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.

Start date

01/02/2017

End date

Ongoing

Country

Italy

Event

Temporary change to delivery aims into Italy

Impact

We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country

01/03/2019

Bosnia and Herzegovina (regional), Marshall Islands, Micronesia (regional), South Korea, Spain (regional), Switzerland (regional), Taiwan

02/03/2019

Anguilla, Ethiopia, Micronesia (regional), Myanmar, Puerto Rico (regional), Taiwan

03/03/2019

Bulgaria, East Timor, Georgia, Malawi, Qatar (regional), Taiwan

04/03/2019

Andorra, Anguilla, Argentina, Aruba, Australia (regional), Bolivia, Bonaire, St Eustatius and Saba (regional), Brazil (regional), British Virgin Islands, Bulgaria, Curaçao, Dominica, Ecuador, French Guiana (regional), Grenada (regional), Guadeloupe (regional), Haiti, India (regional), Luxembourg (regional), Malawi, Malaysia (regional), Martinique (regional), Mauritius, Nepal, Panama (regional), Paraguay, Saint Barthélemy (regional), Saint Martin (regional), Sri Lanka, Trinidad and Tobago (regional), Uruguay (regional), Venezuela

05/03/2019

Angola, Argentina, Bolivia, Brazil (regional), Cape Verde (regional), Dominica, Ecuador, French Guiana (regional), Grenada (regional), Guadeloupe (regional), Guam (regional), Haiti (regional), India (regional), Luxembourg (regional), Malawi, Malaysia (regional), Martinique (regional), Mauritius, Nepal, Panama (regional), Portugal, Saint Barthélemy (regional), Saint Martin (regional), Sri Lanka, Trinidad and Tobago (regional), Uruguay (regional), Vanuatu, Venezuela

06/03/2019

Brazil (regional), Cape Verde (regional), Cayman Islands, East Timor (regional), French Guiana (regional), Ghana, Guadeloupe (regional), Haiti, Jamaica, Martinique (regional), Norfolk Island, Panama (regional), Saint Barthélemy (regional), Saint Martin (regional)

07/03/2019

Indonesia, Nepal (regional)

08/03/2019

Abkhazia, Angola, Armenia, Azerbaijan, Belarus, Burkina Faso, Cambodia, Chad, Eritrea, Georgia, Germany (regional), Guinea-Bissau, Kazakhstan, Kirbati, Kyrgyzstan, Laos, Madagascar (regional), Moldova, Mongolia, Nauru, Nepal, North Korea, Russia, Sierra Leone, Syria, Tajikistan, Transdniestria, Turkmenistan, Uganda, Ukraine, Uzbekistan, Zambia

11/03/2019

Australia (regional), Australia (regional), Belize, British Virgin Islands, Cyprus, Gibraltar, Greece, Lesotho, Lithuania, New Zealand (regional), Turks and Caicos Islands, Tuvalu

12/03/2019

Mauritius, Zambia

13/03/2019

Holy See (Vatican City), Liberia

14/03/2019

Albania, Andorra, Saint Vincent and Grenadines

15/03/2019

Hungary, Liberia, Palau

17/03/2019

Bangladesh, Ireland, Montserrat, UK (regional)

18/03/2019

Aruba, Christmas Island, Comoros, Ireland (regional), Mexico, Montserrat, UK (regional)

19/03/2019

Austria (regional), Holy See (Vatican City), Iran, Liechtenstein, Malta, Spain (regional), Switzerland (regional), Venezuela (regional)

20/03/2019

Azerbaijan, India (regional), Iran, Myanmar, Nepal (regional), Sri Lanka, Tunisia

21/03/2019

Afghanistan, Azerbaijan, Guyana, India (regional), Iran, Iraq, Israel (regional), Japan, Kazakhstan, Kyrgyzstan, Namibia, Nepal (regional), South Africa, Suriname, Syria, Tajikistan, Turkmenistan, Uzbekistan

22/03/2019

Afghanistan, Albania, Azerbaijan, India (regional), Iran, Iraq, Kasakhstan, Puerto Rico (regional), Tajikistan, Turkmenistan, Uzbekistan

23/03/2019

Angola, Azerbaijan, India (regional), Iran, Kazakhstan, Malaysia (regional), Pakistan, Tajikistan, Turkmenistan

24/03/2019

Angola, Azerbaijan, Iran, Northern Mariana Islands, Tajikistan

25/03/2019

Azerbaijan, Colombia, Cyprus, Greece, Kazakhstan, Lebanon, New Zealand (regional), Northern Mariana Islands (regional), San Marino

26/03/2019

Azerbaijan, Bangladesh, Mali

27/03/2019

Guadeloupe (regional), Myanmar, Saint Barthélemy (regional), Saint Martin (regional)

29/03/2019

Central African Republic, Madagascar

30/03/2019

Trinidad and Tobago

31/03/2019

Malta, Micronesia, US Virgin Islands