Please note that LN airline stop their operation to AMM until further note due to unstable condition at Libya. Please stop sending Post Mail final destination TIP until further notes .
Severe Weather and Bush Fires
Due to ongoing bushfire activity, Australia Post operations have been impacted in a number of locations in ACT, Victoria and NSW. Safety is our main priority, and we are reaching out to our people and supporting them through this tough time. We are monitoring the situation closely, and will provide updates as information is made available. Deliveries have been impacted for the entire territory of ACT. The following post offices have been closed until further notice: Cooma, Canberra GPO, Civic Square, Dickson, Gungahlin, Mitchell, Mawson, Woden Deliveries have been impacted in the following postcodes: 3875, 3885, 3886, 3887, 3888, 3889, 3890, 3891, 3892, 3893, 3909 The following Post Offices have been closed until further notice: Bemm River, Buchan, Cann River, Corryong, Ensay, Genoa, Mallacoota, Walwa Deliveries have been impacted in the following postcodes: 2259, 2260, 2261, 2262, 2263, 2422, 2536, 2537, 2538, 2539, 2540, 2545, 2546, 2548, 2549, 2550, 2551, 2575, 2576, 2642, 2729, 2730, 2652, 2653, 3707 The following Post Offices have been closed until further notice: Batemans Bay, Tumut, Ulladulla
Indonesia Post has informed us that heavy rain in the Region of Jakarta and West Java Province on Wednesday, 1st January 2020 led to floods which rendered all major roads in those areas inaccessible by any type of vehicle. Delays are therefore to be expected in the processing and delivery of all postal and EMS items. The affected districts and areas have the following postcodes: Central Jakarta: 10xxx, West Jakarta: 11xxx, South Jakarta: 12xxx, East Jakarta: 13xxx North Jakarta: 14xxx, Tangerang: 15xxx, Bogor: 160xx, Depok: 164xx, Bekasi: 170xx West Bandung: 405xx
Cargo Handler Strike
Strikes by the handling agents at Lisbon Airport between 26 and 29 December 2019 led to the cancellation of some flights from the UK, causing delays to the handling of international mail and subsequent deliveries.
Poste Italiane and SwissPost have advised, from 1 January 2020 the municipality of Campione d'Italia will be included in the EU customs territory, and excluded from the Swiss customs territory. All postal items addressed to Campione dâ€™Italia from 1 January 2020, will be processed and delivered by Post Italiane. The correct new postal address and code will be 22061,Campione d'Italia, ITALY. The Swiss postcode 6911 will no longer be applicable, any items addressed to Campione d'Italia using the Swiss postcode will be handled as a 'missent' item, forwarded by Swiss Post to Post Italiane for customs clearance and may therefore be subject to delay.
IT system maintenance
Slovakia Post are performing IT system maintenance from 4-6 January 2020. All postal operations will be closed between these dates, leading to some delays..
A snowstorm hit Iceland on 10 December, causing severe delays to the international and domestic transport network. From noon 10 December until 11 December all flights to and from Iceland were cancelled. Domestically, transport out of Reykjavik to rural areas was disrupted and continues to be heavily restricted. As a result, the uplift of mail from the UK was affected and remains so until flights return to normal.
A National strike by multiple unions will take place on 5 December in protest of the Proposed Pension Reforms. The strike will involve the following Unions: National rail, Parisâ€™ regional transport authority, Air France air and ground crews, Air Traffic Controllers, Postal, Public Service Workers and Teachers Union, Police, Hospital and Ambulance Workers. Lorry Drivers have also announced that they intend to block major roads from 7 Dec onwards. As a result, mail to and from Europe is likely to be delayed for an extra 24 hours. Countries potentially impacted are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway, Sweden on all mail and parcel products with impact likely to be an extra dayâ€™s delay.
Europena Road Services
French lorry drivers and the National Road Transport Organisation has announced a roadblock at the French-Belgian Border on 28 November 2019 to protest the French Government's decision to reduce tax relief on commercial diesel fuel. As a result, this will affect UK outbound mail between France and the Belgian border, and mail transiting through Belgium. A likely delay of 24 hours for mail to Belgium, Germany and Holland can be expected.
Air carrier disruption
Due to operational difficulties, the airline has temporary suspended the uplift of mail to Nicaragua but hope to resume soon. Mail and parcels will be held until resumption of services. As result, delivery delays can be expected. We'll provide an update when available from the airline
Protests and Demonstrations
Lebanon Post has informed us that since Wednesday 13 November 2019, all Post Offices and mail distribution have been suspended due to demonstrations and road blockages in various cities across Lebanon. As a consequence, there are delays to the delivery of letters and parcels.
Israeli Post has notified us mail deliveries and collections (letter-post, parcels and EMS items) in the south and central regions of Israel have experienced interruptions due to security situations. As a result, some items due for delivery in these areas may be delayed. There is no indication on the duration of any delay at present, we'll update this page when more information become available.
Public events and road blocks
A series of public events and road blocks has severely affected the transportation network in major parts of Hong Kong, limiting the movement of inbound and outbound mail. This disruption is expected to continue for a number of days
Extreme fire weather conditions
The fast moving Kincade fire in Sonoma County has resulted in the temporary closure of several United States Post Offices. Below is a list of impacted offices: â€¢ Healdsburg Post Office, 160 Foss Creek Cir, Healdsburg, CA 95448 â€¢ Windsor Post Office, 8800 Lakewood Dr., Windsor, CA 95492 â€¢ Santa Rosa Annex Post Office, 2850 McBride Ln, Santa Rosa, Ca 95403 â€¢ Guerneville Post Office, 14060 Mill St, Guerneville, CA 95446 Further postal areas are now affected: CA 90049 Brentwood LA CA 90272 Pacific Palisades CA 94515 Calistoga CA 95441 Geyserville
Delays to airmail traffic
We've been advised that Airmail traffic going through a local airport has been experiencing delays since October 2019. This is due to continuously increasing inbound volumes of mail causing serious congestion at the airport mail handling facility. As a result, mail and parcel items deliveries are likely to be delayed by 24 hours.
Social and Political unrest
Due to Social and Political unrest since Sunday 20 October, Correos Chile is experiencing delays in the processing and delivery of both inbound and outbound mail.
IT Service Disruption
Malaysian Post has informed us they have been experiencing IT service disruptions since Sunday 20 October 2019 because of an internal system shutdown. As result, the processing and delivery of inbound and outbound international mail will be delayed.
Modernisation of inbound mail hub
"Norwegian Post has informed us that the modernisation of their International Mail Hub due is having a negative impact to the time to process tracked products through their facility. As a result, tracked items are taking an average of 6 days from posting to delivery in Norway."
Ascension Islands & St Helena
Runway repair work
Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier. Update (4/10/19): Last week's flight departed as planned. The next flight is scheduled to close on 14 October 2019. The situation is likely to be ongoing until Airport/runway rebuilding work is complete.
Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.
Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since 2017, due to technical issues following a system update. Update (23/9/19): Delivery scanning of 'Tracked' has improved in recent months, however it still isn't where it's expected to be and we'd recommend customers use Tracked & Signed services to Sweden for more reliable tracking information.
Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.
Canada Post are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.
Very poor service has been observed for mail into South Africa. All the post arriving is experiencing longer delays by SAPO to collect and process the products. SAPO initially advised of capacity issues due to high import volumes of small packets, parcels, EMS and Registered mail. Volumes have been increasing steeply with a 400% increase recorded on Registered mail in the last 3 months. This has created bottlenecks at their processing locations and now there is strike action. Update (12/8/19): Poor service continues to be observed for all mail into South Africa. Mail arriving in South Africa is experiencing longer delays by the South African Post Office (SAPO) to collect and process the products. A significant part of the delay is time between arriving in the airport and being delivered to the recipient. While improvements have been made and delivery times reduced, increased mail volumes has created bottlenecks in processing. Letter Mail: Untracked is currently taking 29 days and Signed around 15 days to be delivered. Express Mail Service (EMS) and Parcels: also showing severe delays with an average of 15 days from posting to delivery.
It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.
United Arab Emirates, Bahrain
It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.
Temporary change to delivery aims into Italy
We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days
CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.
CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.
CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.
CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.
CURRENTLY NO SERVICE.
Abkhazia, Armenia, Belarus, Bosnia and Herzegovina (FBiH), Cambodia, Egypt, Eritrea, Ethopia, Georgia, Ghana, Kazakhstan, Kosovo, Kyrgyzstan, Macedonia, Moldova, Montenegro, Russia, Serbia, Sudan, Transdniestria (PMR), Ukraine, West Bank and Gaza
Moldova, Montenegro, Russia, Sudan
Bosnia and Herzegovina (FBiH), Panama, Sudan
Bahamas, Benin, Sri Lanka
Micronesia (FSM) (Regional), Morocco
Algeria, India (Regional), Tanzania
Cape Verde, Japan
Abkhazia, Bosnia and Herzegovina (FBiH) (Regional), India (Regional), Malyasia (Regional), Tunisia
India (Regional), Malawi, Nepal, Sri Lanka
Congo (DRC), India (Regional)
Congo (DRC), India (Regional)
American Samoa, Azerbaijan, Cape Verde, Eritrea, Ethiopia, Guam, Guinea-Bissau, Mali, New Zealand, Northern Mariana, Islands (Saipan), Puerto Rico, USA (United States), Venezuala, US Virgin Islands
Barbados, Dominican Republic
India (Regional), Pitcarin Islands, Taiwan, Vietnam
China, Macau, Romania, South Kora, Taiwan, Vietnam
Angola, Aruba, Bhutan, Brunei, China, Christmas Island, Egypt, Hong Kong, India (Regional), Indonesia, Macau, Malaysia, Mauritius, Nepal, North Korea, Phillipines, Singapore, South Korea, Suriname, Taiwan, Thailand (Regional), Vietnam
Australia, China, Christmas Island, Cocos (Keeling) Islands, Dominican Republic, Egypt, Hong Kong, India, Macau, Malaysia, Norfolk Island, South Korea, Taiwan, Uganda, Vietnam
Australia, Cayman Islands, China, Christmas Island, Cocos (Kelling) Islands, Hong Kong, Macau, Malaysia (Regional), Monaco, New Zealand, Norfolk Island, Singapore, South Korea, Taiwan, Vietnam
Armenia, China, Christmas Island, Hong Kong, Macau, Taiwan, Vietnam
China, Christmas Island, Iran, Macau, Taiwan, Vietnam
China, India (Regional)