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services affected

Start date
End date
Country
Event
Impact
Start date

12/07/2019

End date

Ongoing

Country

Croatia 

Event

Technical

Impact

Croatian Post is in the process of relocating to a new sorting centre. This may cause disruptions in electronic data interchange (EDI) communications and delays in data exchanges with designated operators on 15 and 16 July 2019.

Start date

08/07/2019

End date

15/07/2019

Country

French Polynesia

Event

Industrial Action

Impact

An open-ended strike was called by postal workers throughout French Polynesia on Monday, 8 July 2019. As a result, mail operation in French Polynesia was severely disrupted with delivery delays. Although normal operations have resumed, delays may still be experienced for a few days due to any possible backlog from this strike action.

Start date

02/07/2019

End date

04/07/2019

Country

Hong Kong

Event

Exceptional event

Impact

Due to public events resulting in road blocks in major areas of Hong Kong on 1 July, the processing of all inbound, outbound and local mail was seriously affected. Quality of service for all types of inbound and outbound mail (EMS, Parcels and Letters) was therefore been affected.

Start date

02/07/2019

End date

Ongoing

Country

Italy

Event

Industrial Action

Impact

Following union involvement with staff at Malpensa Office of Exchange (International Mail Hub) there is potential for delays in the processing of inbound and outbound mail services.

Start date

25/06/2019

End date

Ongoing

Country

Bhutan 

Event

Extreme Weather Conditions

Impact

Heavy rain has triggered landslides, which have blocked roads in most parts of the country, thus affecting the on-time delivery of all inbound mail (letter-post, parcels and EMS items). The Royal Government of Bhutan is doing its utmost to restore road connectivity in the affected areas. However, it will be difficult to do so until the weather conditions have improved and heavy rains are forecast for the next 24 hours.

Start date

25/06/2019

End date

26/06/2019

Country

Cyprus

Event

Unplanned public holiday

Impact

Tuesday, 25 June 2019 has been declared a public holiday following the death of the former President of the Republic, Mr Demetris Christiofas. Post offices, the office of exchange and delivery units will remain closed on that day.

Start date

21/06/2019

End date

Ongoing

Country

Australia 

Event

Delays

Impact

Some delays for mail to SYD due to a volcanic eruption causing a high level ash cloud en-route. As a result the cargo payload has been reduced in order to take on more fuel to divert around the affected area. Some mail has started to return to normal now, but capacity is still limited due to the backlogs with all the other cargo products.

Start date

21/06/2019

End date

24/06/2019

Country

Hong Kong

Event

Road conditions affecting deliveries

Impact

A public event which took place on Friday 21 June, resulted in road blocks in major areas of Hong Kong, this in turn caused delays to the processing & delivery of all mail services.

Start date

18/06/2019

End date

22/06/2019

Country

Brazil

Event

Technical

Impact

Empresa Brasileira de Correios e Telégrafos is in the process of migrating to IPS 2018. Delays in the transmission of data may be experienced during this period (21 and 22 June 2019). Every effort is being made to minimize any potential problems.

Start date

08/06/2019

End date

30/06/2019

Country

Italy

Event

Temporary closure of Cagliari Airport

Impact

The local airport is having work done, which will take place from the 8 June until 30 June. However, to keep disruption to a minimum work will start at 22:00hrs and finish at 06:00hrs. As a result, priority letter mail to the Sardinia Region (zip code from 07010 to 09199) is likely to face delays. Parcel traffic is not affected.

Start date

17/06/2019

End date

Ongoing

Country

Belgium

Event

Accident involving trucks

Impact

The E17 at Beervelde is completely blocked in the direction of Ghent due to an accident involving trucks. Traffic coming from Lokeren is completely at a stop. The cleaning up might take some time. Deliveries and pick-ups from/for that region will probably not be made in time. Suppliers are doing everything they can to reduce delays and to make up for the backlog, in the quickest way possible.

Start date

12/06/2019

End date

24/06/2019

Country

Hong Kong

Event

Road conditions affecting deliveries

Impact

Due to road conditions arising from special circumstances around Admiralty, Wan Chai, Central, Mid-level from 12 June 2019, mail deliveries and collections in some locations may have experienced a delay.

Start date

13/05/2019

End date

18/06/2019

Country

Afghanistan

Event

Exceptional circumstances

Impact

A terrorist attack hit Afghan Post headquarters. As a result of that attack, parcel post, customs and international outbound mail offices were burned down and a number of experienced postal officials were killed. The IPS.post system for postal parcels, small packets, registered letter mail and customer service is down. EDI messages with partners cannot be transmitted, and there is no access to the international outgoing mail system or to the Internet. Afghan Post is working to restart its operational systems as quickly as possible.

Start date

09/04/2019

End date

Ongoing

Country

USA

Event

Extreme Weather Conditions

Impact

Flooding affects ground transportation. Widespread flooding following heavy rainfall has affected road traffic in Oregon, the United States. Road closures have occurred throughout the affected area and the landslide has caused the closure of OR-58 near Oakridge.

Start date

08/04/2019

End date

Ongoing

Country

Jamaica

Event

Technical

Impact

Jamaica Post has been experiencing airlift challenges directly attributed to capacity challenges, arising from the grounding of the Boeing 737 Max aircraft. Consequently, several mail dispatches are having to be rerouted to alternative air carriers and in some cases have not been airlifted at all. The situation is being actively addressed, and an update will be communicated as soon as possible.

Start date

15/03/2019

End date

03/07/2019

Country

Sweden

Event

Technical

Impact

Technical issues are causing irregularities in EDI transmissions for inbound mail items. PostNord Group is working to resolve the issues.

Start date

15/03/2019

End date

26/06/2019

Country

USA

Event

Technical

Impact

USPS has been experiencing IT problems affecting the generation of EDI messages. Based on initial investigations, it appears that some messages are not being processed properly and that pre-advice of dispatch (PREDES), pre-advice of consignment (PRECON) and carrier/documents international transport advice (CARDIT) are currently affected. USPS is currently working to resolve the problem.

Start date

04/03/2019

End date

Ongoing

Country

European Services

Event

Technical / Industrial Action

Impact

Extra security checks along with a Customs strike at Calais and Dunkirk since Monday 4 March has significantly extended waiting times at the Tunnel and Port to UK by up to 6 hours. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 27 March 2019 Extended Security Checks and a French Customs strike at Calais and Dunkirk continues for a 4th week with extended waiting and transit times as a result. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 11 April 2019 After a brief suspension, French Customs officials have today resumed extended Security Checks and strike action at Calais Port and Eurotunnel leading to extended waiting times.

Start date

29/01/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

Due to the government shutdown in the US goods are experiencing delays clearing customs. Delays of 1 - 2 business days are expected. This will also impact all mail items into the US causing usual transit aims to be extended.

Start date

02/01/2019

End date

Ongoing

Country

Antigua and Barbuda (Including Dominica and Monserrat)

Event

Industrial Action

Impact

Antigua and Barbuda Post Office staff have been on strike since January 2nd 2019. They've requested all postal operators to suspend shipping letters and parcels to Antigua, including items for Dominica and Montserrat until further notice. As a result, all mail except 'Global Express' items to Antigua and Barbuda, Dominica and Montserrat will experience delays.

Start date

12/09/2018

End date

Ongoing

Country

South Africa

Event

Industrial Action

Impact

Indefinite postal strike commenced in Johannesburg Airport impacting on the operation and handling of mail upon arrival. As previously advised, this will affect all International Standard and International Signed postings which are currently being processed within 6+ weeks and 8+ weeks respectively. These aims will more likely worsen as volumes of mail and backlogs grow as a result of the strike.

Start date

02/11/2017

End date

Ongoing

Country

Iraq

Event

Political

Impact

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

06/06/2017

End date

Ongoing

Country

United Arab Emirates, Bahrain

Event

Impact

It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.

Start date

01/02/2017

End date

Ongoing

Country

Italy

Event

Temporary change to delivery aims into Italy

Impact

We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country

01/07/2019

Bangladesh, Bonaire, St Eustatius and Saba (regional), Botswana, British Virgin Islands, Burundi, Canada, Cayman Islands, Colombia, Egypt, Guatemala, Guyana, Hong Kong, Macau, Nauru, Pakistan, Panama, Rwanda, Sint Maarten, Somalia, Suriname, Tanzania, Zambia

02/07/2019

Curacao, Guatemala, Zambia

03/07/2019

Belarus, US Virgin Islands

04/07/2019

American Samoa, Guam, India (regional) ,Northern Mariana Islands (Saipan), Puerto Rico, Rwanda, Tonga, USA (United States), US Virgin Islands

05/07/2019

Algeria, Armenia, Cape Verde, Cook Islands, Czech Republic, India (regional), Isle of Man, Marshall Islands, Slovakia, Venezuela

06/07/2019

Comoros, Czech Republic, Kazakhstan, Lithuania, Malawi

07/07/2019

Malaysia (regional), Solomon Islands, Tanzania

08/07/2019

Argentina, Kazakhstan, Malawi, Saint Vincent and Grenadines, Solomon Islands

09/07/2019

Argentina, Canada (regional), Palau, Saint Vincent and Grenadines, South Sudan

10/07/2019

Bahamas, Kiribati

11/07/2019

Belgium (regional), Bhutan, Kiribati, Mongolia

12/07/2019

Kiribati, Mongolia, Sao Tome and Principe, United Kingdom (regional)

13/07/2019

India (regional), Malaysia (regional), Mongolia, Montenegro

14/07/2019

France, French Guiana (Guyane), French Polynesia, Guadeloupe, Iraq, Martinique, Mayotte, Mongolia, New Caledonia, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre et Miquelon, Wallis and Futuna

15/07/2019

Botswana, Brunei, Japan, Mongolia, Montenegro, Turkey

16/07/2019

American Samoa, Bolivia (regional), Botswana, Chile, Laos, Myanmar, Sri Lanka, Thailand

17/07/2019

Lesotho, Malaysia (regional), Thailand

18/07/2019

Uruguay

19/07/2019

Myanmar, Nicaragua

20/07/2019

Colombia, Laos, North Cyprus

21/07/2019

Belgium, Guam

22/07/2019

Gambia, Guam, Laos, Malaysia (regional), Swaziland

23/07/2019

Egypt, Oman, Papua New Guinea

24/07/2019

Vanuatu, Venezuela

25/07/2019

Costa Rica, Cuba, Spain (regional), Tunisia

26/07/2019

Cuba, Ecuador (regional), Liberia, Maldives, Peru

27/07/2019

Cuba, Maldives, North Korea

28/07/2019

Faroe Islands, Peru, San Marino, Thailand

29/07/2019

Bonaire St Eustatius and Saba (regional), Faroe Islands, India (regional), Peru, Thailand, Wallis and Futuna

30/07/2019

Malaysia (regional), Morocco, Peru, South Sudan, Vanuatu

31/07/2019

India (regional)